Recruiting Stack Rationalisation & CRM Design
Stack rationalisation and CRM design for a Belgian technology scale-up with 400 employees — reducing tool spend by 35% while improving pipeline visibility and candidate experience.
The challenge
The organisation had accumulated eight separate recruiting tools over three years of rapid growth. There was no clear owner for most tools, significant duplication of function, and no CRM capability for managing passive talent pipelines. Annual tool spend had grown to €280k with no measurable impact on hiring quality or speed.
Our approach
Full stack audit: usage data, feature overlap analysis, integration gaps, and contract review. Rationalisation recommendation reducing the stack from eight tools to four. CRM capability design integrated into the retained ATS. Data migration planning and adoption programme.
Outcome
Annual stack spend reduced by 35%. CRM in active use by six recruiters within 90 days of go-live. Pipeline visibility reporting implemented for the first time. Implementation project completed 3 weeks ahead of schedule.