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TA operating model and process architecture

We map how talent acquisition currently runs across every stage — demand intake, approvals, sourcing, screening, assessment, offer, and onboarding handoff — then design a future-state operating model with clear ownership, service tiers, workflows, SLAs, and data flows that your stack can actually support.

Duration8–14 weeks
Engagement typeAdvisory + workshops
Right forScaling orgs, post-merger, broken intake
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What this engagement covers

  • Current-state TA process mapping and gap analysis
  • Demand intake, approval, and prioritisation design
  • Service tier definition and SLA frameworks
  • Recruiter, coordinator, and hiring manager workflows
  • Data flows, handoffs, and reporting architecture
  • Alignment with HRBP, HCM, and business units

What you get

  • Future-state operating model document
  • Workflow maps and RACI by role
  • SLA and service tier framework
  • Stack requirements derived from the model
  • Implementation-ready process specifications

Focus areas

Operating modelProcess & workflowService deliveryData flows

Ready to scope this engagement?

Every engagement starts with a free 30-minute scoping call. Bring the specific situation and we'll give you an honest read on fit.

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TA Operating Model

Why Operating Model Design Must Come Before Platform Selection — Every Time

An organisation replaces its ATS, spends six to twelve months in implementation, and ends up with the same problems as the old one. The cause is almost always the same: platform selection happened before operating model design.

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