SAP SuccessFactors Recruiting & Works Council Programme
SAP SuccessFactors Recruiting implementation for a major German municipal utility — including a structured works council co-determination engagement that secured genuine endorsement rather than minimal compliance.
The challenge
The organisation needed to implement SAP SuccessFactors Recruiting and had a well-established works council experienced in technology co-determination. A well-structured engagement process was essential — not just to satisfy the legal requirement but to build the trust required for successful adoption of the new platform.
Our approach
Co-determination process designed and led end-to-end: pre-engagement preparation, formal information and consultation phases, technical documentation production, and negotiation of the works agreement. SuccessFactors configuration aligned to the agreed terms from the outset.
Outcome
Works agreement concluded before implementation commenced. Platform live with active works council endorsement. Adoption supported by the positive co-determination process rather than hindered by it.